Frequently Asked Questions

Most questions about shipping, processing time,

and returns are answered below.

Orders & Products

What size should I order?

Each product page includes a size chart specific to that item. We recommend reviewing the size chart before ordering.

If you are between sizes or unsure, feel free to contact us and we’ll be happy to help.

What is your production time?

Production times vary by item.

In-stock items usually ship within 1–2 business days.

Bibs & Receiving Blankets:
Handmade to order • Allow 1–2 weeks before shipping

Gift Sets / Banners:
Handmade to order • Allow 2–4 weeks before shipping

Memory Quilts:
Custom handmade quilt • Allow 8–10 weeks before shipping
complete before before shipping.

Why might my item look slightly different than the photo?

All Seams So Pretty items are handmade in small batches. Fabric placement and pattern details may vary slightly, making each piece unique.

Can I change or cancel my order?

Because many items are handmade and made to order, we cannot guarantee changes or cancellations once an order is placed.

If you need to request a change, please contact us as soon as possible, and we’ll do our best to help if production has not yet begun.

How can I change my order?

Please email us immediately at hello@seamssopretty.com with your order number and requested change. Changes are not guaranteed once production has started.

Shipping

Do you ship outside the United States?

At this time, we only ship within the United States.

How much is shipping and when is it free?

Shipping is calculated at checkout.

Free U.S. ground shipping is available on all orders $50 and over (before tax).

Orders under $50 ship via USPS using the best available service based on package size and destination.

For full details, please visit our Shipping Policy:

https://seamssopretty.com/policies/shipping-policy

How long will it take to receive my order?

Delivery time includes processing time plus transit time.

In-stock items usually ship within 1–2 business days

Bibs & Receiving Blankets:
Handmade to order • Allow 1–2 weeks before shipping

Gift Sets / Banners:
Handmade to order • Allow 2–4 weeks before shipping

Memory Quilts:
Custom handmade quilt • Allow 8–10 weeks before shipping

How will I know my item has shipped?

Once your order ships, you’ll receive an email with a USPS tracking number so you can follow its progress.

Returns & Refunds

What is your return and exchange policy?

Because many items are handmade and personalized, return eligibility depends on the item type:

  • Custom or personalized items are final sale and cannot be returned unless they arrive damaged or defective
  • In-stock(non-custom) items may be returned or exchanged within 7 days of delivery, provided they are unused and in original condition
  • Return shipping costs are the responsibility of the buyer
  • For full details,
    please visit our Refund Policy:
    https://seamssopretty.com/policies/refund-policy

What is the return policy on sale items?

Sale items are final sale and are not eligible for return or exchange.

What if my item arrives damaged or defective?

Please contact us within 3 days of delivery with photos of the issue, and we’ll work with you to make it right.

Policies & Contact

Where can I find your full store policies?

You can review our policies anytime here:

Still have questions?

You can reach us anytime at rhonda@seamssopretty.com and we’ll be happy to help.